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Orders
Where is my order?
You can keep track of the most up-to-date information for your order through 'My Account'. Once you have logged in, you will see the tracking of your order.
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Products and Stock
Grouped delivery
If you have ordered several articles with different delivery dates, a new system will soon be available that if you wish you can group your order to receive it all the same day.
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Shipping
When will I recive my order?
In the tab you can see the estimated delivery time. As each product has a different typology, some take less time to arrive than others.
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Returns and refunds
Frequent doubts
If you meet all the requirements to return the product / s, the refund is immediate, but the term in which you receive it depends on each bank. Check our Returns and Refunds section for more information.
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Payments and promotions
You can make the payment at the end of the purchase with the available method of your choice. You will have the option to pay using PayPal, Amazon Pay and any credit card. We work with the safest protection systems and SSL certification of the domain.
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Technical problems
Any technical problem?
Do not hesitate to contact us through our contact form. We will answer your questions within a maximum period of 48 hours.
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